If recognition is supposed to be positive, why do we often get embarrassed or self-conscious when being praised by others? Why, when being recognized, do we often questions others’ intentions (What do they really want from me?) Why is it when people praise us we often tend to focus on the things we didn’t do, leaving us feeling like what we do is never enough?

Explore these questions in an interactive and often hilarious look at a hidden side of recognition. You will see how common—yet easily avoidable—practices and misconceptions around the recognition process often unintentionally sabotage engagement efforts, break down communication, and lead us to burnout.  

Leaders will learn:

  • Leaders will discover the practical knowledge and tools to keep themselves present, laser-focused, and engaged every day.
  • Leaders will learn to avoid the four most common misuses of recognition that build distrust in an organization, break down relationships, and cause turnover.
  • Leaders will learn the key ingredients for engaging employees, assessing performance, and for effective follow-up techniques that transform difficult relationships.
  • Leaders will discover the overlooked link between acknowledgment and conflict. Learn how to use acknowledgment to enhance positive work relationships and transform difficult ones. 

Half-Day, Full-Day

This workshop should be required for all managers!
— Manager, The United Nations
Super presentation. Alive, energized, enthusiastic, real!
— Manager, Panera Bread
Honestly the best management workshop I have attended.
— Manager, Fidelity Investments

Resources they’ll receive:


Workshop Packet

A compilation of all of the core distinctions and tools from the program in one simple packet.

10 Elements of Engagement Leader Checklist

A checklist of key elements proven to engage employees, and a list of questions for managers to self-assess their own work and plan actions for how to improve.

Wallet-Sized Leader Tip Cards

All of the core distinctions and tools from the program printed on wallet-sized cards that can be taken out during team meetings and in one-on-ones for a quick refresher!

The best staff engagement/employee recognition seminar
that I have ever attended!
— CNO Maine Health System
I think you just saved my marriage, Thank you!
— Employee, UNICEF
Thank you! A breath of fresh air for morale!
— Senior Manager, Maine Health